Borgata Online Casino Customer Service

You can access the Borgata online sportsbook via its app or its website. Currently, it is only available in New Jersey. As a new bettor at Borgata Sportsbook, you receive a double welcome bonus. Firstly, a cash refund of up to $250 if your first bet loses and, secondly, $20 free in free play at the Borgata online. The Borgata New Jersey online casino takes customer service seriously, employing a five-star Customer Care Team to help with any issues that may arise. The team is available 24 hours a day, seven days a week, through email, phone and online.

  1. Download Borgata Online Casino
  2. Borgata Online Casino Customer Service Numbers
  3. Borgata Nj Online Casino
  4. Borgata Online Casino Games
  5. Borgata Online Casino App
  6. Borgata Online Casino Customer Service Number

If you’d like to learn more about NJ online casinos, you definitely need to check out this Borgata casino review!

This is where you will get all the info you need about this online casino in New Jersey. We’re talking about things like its game library, customer service, banking options, software, and, of course, its bonus offers.

Speaking of which, we’re also going to provide you with the Borgata casino bonus code necessary for actually claiming those offers.


100% Deposit Match Up to $600
Only Available in NJ!
VI Rating: 4.6

Contents

Borgata Promo Code

Borgata Promo CodeReveal Promo Code
Borgata Casino Signup Bonus100% Deposit Match up to $600
Borgata Sportsbook Signup BonusRisk-free Bet up to $300
EligibilityNew customers, 21+ in NJ only
Mobile AppiOS & Android
Last VerifiedJan. 09, 2020

VI Rating: 4.7

Borgata Casino Bonus
Borgata Mobile App
Borgata Customer Service
Borgata Banking

Borgata Welcome Offer

The first thing we will discuss in this Borgata online casino review is its bonus offer. And we need to say that the welcome present newcomers get from Borgata casino New Jersey is really good.

Every player who registers an account receives $20 from the casino. It doesn’t matter whether you’ve uploaded funds or not – you’re going to get the bonus just for signing up.

And the best thing about this no-deposit bonus is that the playthrough requirement is 1X. It doesn’t get any better than this. Actually, most other casinos have much tougher conditions, thus making their bonuses difficult to clear.

With Borgata’s no-deposit bonus of $20, you just need to wager it once to convert the bonus funds to cash.

We’re not yet done talking about the bonuses newcomers get from this New Jersey casino. Apart from the 20-dollar sign-up bonus, you will also get a 100% match deposit bonus.

As its name suggests, this is a type of bonus that requires you to upload some funds to your casino account. You can deposit as much as you like, but the maximum bonus amount you can get is $600.

In order to get these bonuses, you may need to enter the right code while registering an account. The good news is that you can find the Borgata casino bonus code on our website!

How to Claim My Borgata Bonus

The Borgata bonus code you’ll find on our website entitles you to the welcome bonus mentioned above. In order to make use of it, here’s what you need to do:

  1. Find the bonus code on our website.
  2. Fetch the code by copying it to the clipboard.
  3. Click on the link on our site which leads to the registration page of Borgata casino NJ.
  4. Enter all the information required to make an account.
  5. If asked, paste the bonus code you copied earlier.
  6. Complete your registration and you will receive the $20 no-deposit bonus.
  7. If you would like to get the 100% match deposit bonus as well, it’s time to upload some funds.

Borgata Casino Games

We’ve come to the part of the Borgata Casino review where we talk about its game selection. In short, this casino’s game library is really impressive!

Online

There are several hundred games you can choose from, including slots, table games, card games, and so on.

Video slots make up most of the games in Borgata’s collection. There are more than 300 different titles there, ranging from classic 3-reel slots to 3D slots with advanced features.

Apart from being fun, Borgata’s slot games are also great in terms of payback. The RTP (return to player) is surprisingly high for certain slots and the same goes for their jackpots.

There are also different table games you can play at this online casino, including roulettes, baccarat, blackjack, and so on.

Then, there’s also a part of the casino where you can play against real dealers instead of a computer. Although the live casino section is not huge, you can play games like live baccarat, live roulette, and live blackjack.

On top of that, there’s also a whole section of the website dedicated to poker. That’s where you can play many different variants of the game, although most tables are reserved for Texas hold’em.

In addition to the online casino and the poker room, Borgata also has one part of the site for sports betting.

Other Borgata Promotions

Apart from a generous welcome gift for newbies, Borgata also has plenty of rewards for the regulars. For instance, there’s the iReward Points loyalty program. How it works is that by wagering real money on casino games, you get com points from the casino.

The points you collect can later be redeemed for all kinds of prizes. The more points you collect, the better the prize. So, what kinds of prizes are we talking about?

Bonus funds and free games you can use at online Borgata casino NJ are there for you to redeem. Apart from prizes meant for the web-based casino, there are also some that involving Borgata Hotel Casino & Spa.

Located in Atlantic City, the brick-and-mortar Borgata Casino New Jersey offers a luxury experience for high-rollers. Even if you have no intention of rolling high, you’ll get access to VIP amenities if you collect enough com points.

Apart from the loyalty program, this casino has a few other promotions for you to get involved in. For instance, there’s the Cash Back Wednesday. How it works is that if you make a deposit on Wednesday, you’ll receive a 20% cash-back of everything you lose.

The cash-back you will receive comes in the form of bonus dollars. What this means is that you will have to wager that funds before being able to cash them out.

How to Sign Up at Borgata

Signing up at the Borgata Online Casino is relatively easy. However, keep in mind that you do have to be over the age of 21 and located in the state of New Jersey to register. If you meet both of those requirements be sure to also take advantage of the generous bonus codes available for new users.

The Borgata Online Casino has a 100% bet match up to $600 and they also offer an additional $20 in Bonus Dollars. To sign up simply visit the website and click ‘Register Now’. You should be prompted to enter your information, at which point you are automatically eligible for the worthwhile Borgata promo.

The Borgata Online Casino App is available for both iOS and Android platforms. There are different methods of download for iOS and Android users. We’ve included step by step instructions in this article for your convenience.

Now that you’re done registering and downloading, you’re ready to play!

How to Play with Borgata

Download Borgata Online Casino

After registering or logging in you can choose from category tabs ranging from ‘New Games’ to ‘Slots’ to ‘Table Games’.

Clicking into a category will show you a list of all corresponding games and their icons - a helpful tool in choosing what to play next! There are also categories for ‘Latest Releases’ and ‘Favorites’ if you’re looking for the newest games or those more familiar crowd pleasers.

You can also choose from their live dealer games for poker, roulette and blackjack if you’re looking to play a game with a real dealer hosting the game.

Once you’ve chosen a game, make sure your deposit and account information is set up. It might be best to do a bit of research into your payment provider before making any decisions about which method to use.

Borgata Online Casino Customer Service Numbers

How to download for iOS

  1. Go to the App Store.
  2. Search for ‘BorgataCasino’.
  3. Find the app and click ‘GET’.
  4. When prompted, click ‘Install’ and wait for the app to download.
  5. Once your download is complete, open the app to register or sign in.

You can also download the app directly from the website if you’re having trouble with the App Store.

How to download the Android app

  1. From the apps screen, select ‘Settings’, then ‘More’ (top right corner), then ‘Security’.
  2. Make sure the box labeled ‘Unknown Sources’ is unchecked. The Android Google Play store is not gambling friendly so you will need to download the app directly from the website.
  3. Visit the Borgata website and navigate to the ‘Online Casino’ section.
  4. Click on the green ‘Download on Android’ button and click ‘ok’ if you get a warning message and proceed to download the app.
  5. Select ‘Apps’ from the home screen and go into the ‘Downloads’ section. Find the Borgata download and select it to begin installation.
  6. Click ‘Next’ to continue installation and then ‘Install’.
  7. Once the app has been installed you will be able to find it in your ‘Apps’ section.

Payment Methods

When it comes to banking options, the selection is not too big. Still, it seems all of the most popular methods are available.

You can make deposits/withdrawals using credit/debit cards. At the moment, only Visa and MasterCard payments are possible.

You can also send/receive funds by using the ACH or bank transfer. There’s also the possibility of using an e-wallet for money transactions. As of summer 2019, the only e-wallet available is Skrill.

Apart from making online transfers, you can do it in person as well. You can go to the brick-and-mortar Borgata casino in New Jersey to make deposits or withdrawals.

And the reason why you might want to do this is that withdrawal times are much shorter. If you withdraw your casino funds in the physical casinos, you’re going to get the cash away.

However, if you make a withdrawal request via the Borgata website, you will have to wait between 6 and 24 hours.

Money deposits usually don’t take that long, although it all depends on the banking option you’ve picked. Bank transfers can take up to several hours, for example.

Another important thing to mention is that there are no fees posed by the casino on money transfers. We’re talking not just about deposits, but withdrawals as well.

And that’s the case both for online money transfers and those made in the Atlantic City casino.

Customer Care

The reason why we didn’t give a five-star rating in this part of the Borgata online casino review is the live chat. Actually, it’s the lack of it!

There’s no such feature, which means that getting the answers to your questions might not be too easy. Instead of just typing about what’s bothering you and get the answer straight away, you will have to wait a bit.

Sending an email is the alternative to live chat. Although it’s not as fast, the tech support usually responds within an hour. According to the website, the maximum waiting time is usually no more than 24 hours.

A quicker alternative is to give the customer care team a call on the phone. Phone agents are stilled and polite and ready to help you ASAP. However, you will probably have to wait for an agent to answer, especially on busy days.

Apart from contacting the customer support remotely (via email or phone), you can also ask the AC casino personnel for help. If you’re near Borgata’s Atlantic City casino, you can come by and ask them to help you fix your online casino problems.

Our Verdict

We have reached the end of our Borgata Casino review. Now it is time to make our final verdict – we believe this casino deserves a 4.5-star rating.

Borgata Nj Online Casino

The reason why we can’t give it five stars is that it’s not too impressive when it comes to banking options. The selection is not too wide and money transfers are not too fast.

Of course, you can speed up the process if you go to the Borgata Casino New Jersey in AC. But, if you live in another part of the Garden State, you probably don’t want to go to Atlantic City every time you need to make a withdrawal.

On the bright side, the casino offers a wide selection of games. It also has an amazing website, as well as a very good Borgata casino app.

And on top of everything, this casino gives away some really awesome bonuses. Actually, you probably can’t find another casino in New Jersey with such amazing bonus offers.

The best thing is that those bonuses are very easy to claim. Actually, the only thing you need to get them is the bonus code you can get from us!

What We LikeWhat We Don’t Like

Large selection of casino games

Not many banking options availables

Appealing bonuses

A bit longer processing times

Great loyalty programs

Borgata FAQ

Below are some frequently asked questions about you may experience or be wondering. Be sure to read through them and contact customer support if you have any further issues.

Can I play with Borgata in my state?

Currently, the Borgata Online Casino and app are only available to NJ bettors over 21.

Do I need separate accounts to access the Borgata Poker app and the Borgata Casino app?

Nope! You can use both apps with the same account information as long as it is accurate and up to date.

Why hasn’t my deposit bonus appeared? Who should I contact?

Borgata Online Casino Games

If you’ve made your deposit and are not seeing your bet match bonus, contact the customer support team at support.nj@borgataonline.com or +1 877 448 5833.

How do I withdraw from my account?

Borgata Online Casino App

To withdraw funds in the Borgata Casino app, simply click on your profile picture and click ‘Withdrawal’ in the Cashier. From there, you will be prompted to choose a payment method and amount. Please be aware, you can only withdraw to a payment method if you have also used that method to deposit within the past 180 days.

Are there withdrawal fees?

Borgata Online Casino Customer Service Number

Borgata does not charge withdrawal fees, but your payment provider may charge a fee for receiving the payment. Be sure to consult with your provider before choosing your payment method.